Capture website inquiries
Structured answers arrive in your intake inbox.
SeniorPath is software for senior placement agencies that keeps cases moving from inquiry to payment.
Follow a case from first inquiry to referral fee.
Structured answers arrive in your intake inbox.
Ranked matches keep the reasons behind each recommendation.
A versioned family link replaces scattered attachments.
Track contract terms and invoices against each move-in.
Capture a mobile debrief before tour details fade.
Families see published comparisons, not private agency notes.
Keep payment status visible after the family moves in.
Website forms feed structured inquiries into SeniorPath. The Work queue puts new families and overdue follow-ups first.
New inquiry · M. Alvarez
Memory care · $6,000 budget · Within 30 days
Follow-up overdue · E. Carter
Tour completed · Call due today
Your shared facility book keeps private agency notes and contact preferences across handoffs. Matching explains each fit and saves every search to the case.
Oakwood Gardens
Search saved to M. Alvarez · Agency notes remain private
Field Companion saves tour debriefs straight to the case. Families get a versioned comparison link instead of another attachment.
Oakwood Gardens · 2:00 PM
M. Alvarez · Tour scheduled
Debrief added to case
Voice note · Ground-floor room, medication support
Family comparison · Version 2 · Shareable link
The Work queue flags overdue partner calls. Referral source analytics show which relationships produce move-ins.
A move-in creates the fee record from saved community terms. Invoices and clawbacks stay tied to the placement.
Placement fee · E. Carter
State disclosure packs go out for e-signature. A timestamped audit trail keeps signature history with the placement.
Agency analytics show where cases stall and which referral sources produce revenue. SeniorPath Assist briefings surface the work that needs attention.
Agency overview
Revenue and cash · By referral source
Clawbacks · QuickBooks reconciliation
SeniorPath Assist · Morning briefing
Tours use Google Calendar; Outlook Calendar is not supported. Personal Gmail or Outlook sending requires provider approval and a connected mailbox; mailbox activity links to cases, with one-to-one sending, not campaigns.
Help me write creates a draft on request; the advisor sends.
Your agency owns its Stripe account and is merchant of record. Stripe processing fees vary; SeniorPath application fees are on pricing. QuickBooks Online requires a connection and mappings.
Inspection alerts cover supported state registries; Google ratings are stored snapshots. Vacancy and pricing are not verified in real time. SeniorPath does not give legal advice or guarantee compliance. Advisors choose what to share with families and review fit.
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